FAQ & Help

Can I cancel anytime?

Yes, you may cancel anytime. During the 30-day trial, you will not be charged the membership fee. Once the membership fee is processed - this is a non-refundable transaction.

Is there a trial or demo?

There is a 30-day trial before you are charged the Monthly membership fee.

How much commission will I be charged?

You are charged 0% commission!

Will I have to pay for the deliveries?

No, we take care of all deliveries! Your Lula Store membership gives you access to unlimited deliveries locally.

How much will I be charged?

The days of crazy fees and commissions are gone! You pay a small monthly fee - That's it! We charge 0% commission for every product sold - so we grow as you do.

Who will do the deliveries?

A Lula delivery associate will come inside your store to pick up the deliveries from the designated area. They will provide their identification, and order number - and you simply have to hand them the Lula bag of items the customer has requested.

What’s so special about Lula?

Lula empowers convenience stores to deliver locally. Lula’s mission is to make existing inventories mobile and deliverable. We are doing this in a way where the least amount of carbon emissions and plastic waste is generated. To learn more about our sustainability mission, please visit https://www.luladelivery.com/sustainability

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